By Maura C. Ciccarelli
在这个竞争异常激烈的时代，如何练就好的管理技能来鼓励员工，以提高他们的工作积极性呢？阅读本文后相信您会有很大的收获。
 
Call it a rookie mistake at best or, at worst, the sign of a bad manager. Either way, it's not good for business.
Jack (not his real name), a manager for Luxembourg-based Intelsat, the global-satellite-communications company, met with his two direct reports, Sarah and José, saying he wanted to hear