By JOSEPH WALKER
下文将为我们讲述美国电话电报公司裁员的艺术，相信对于很多HR人员都会有最实际的帮助。
Clutching his last six performance evaluations, the man in his 40s walked crying into the office of Howard McNally, a former chief operating officer at AT&T. Why, he asked, was he being let go after so many outstanding reviews?
That moment transformed McNally's management style. He began ranking his staff, ensuring that no more tha