英文学习:想要对工作场所进行游戏化?不惜一切代价避免这4个错误Want to Gamify Your Workplace? Avoid These 4 Mistakes at All Costs

2018年04月11日 1073次浏览
Gamification can be the perfect enhancement to your culture and benefits, as long as it is implemented the right way.



Teams have long been rewarded for their achievements. From earning the prime parking spot to collecting a prize ham, performance-based incentives are not a new concept. It just has a flashier name now: gamification.

Gamifying your workplace can be an effective tool to spark excitement and friendly competition while boosting corporate culture. But there are right and wrong ways to go about it.

When United Airlines announced this month that it was eliminating its bonus system and replacing it with a lottery that rewarded lavish prizes to only a few employees, it was met with epic backlash from its workforce. The system was immediately halted.

As CEO of a gaming and interactive content company, I've learned the secrets to creating a successful gamification strategy. Here are my tips to rolling out a fun plan that brings the best out of your entire company.
Be true to your culture.
If you want gamification to work, you first need to create a receptive culture which begins with your company values.

At my company, Arkadium, one of our core values is positive energy. When we hire, we make sure every top candidate embodies that spirit. Our employees are open-minded and enjoy engaging in things like our recognition system, which lets everyone dole out thanks in a social stream visible to the entire organization.
Reward accomplishments instead of highlighting failures.
Don't create a system built on negativity, or one that can breed it.

I've witnessed financial institutions require mortgage bankers to pay their associates commissions out of their own salary when they miss their sales targets.

Rewards should never be in exchange for something essential, like a solid compensation and benefits package. They should be an additional perk and provide something extra for deserving employees -- not take anything away from anybody.
Know thy gaming tenants: Randomness and exclusivity.
Rewards must be random to have long lasting appeal.

At my company, we have a prize wheel. Each prize featured on the wheel varies in monetary value and experience. When it's an employee's turn to spin the wheel (on their birthday or after a big win), she or he has no idea if they'll win the Outback Steakhouse lunch for one or the $1,000 travel voucher. This sense of randomness makes it more exciting.

How can you integrate a sense of randomness into your companies reward system? Do you have a routine event you could make more spontaneous?

For example, why not take institutionalized Bagel Friday, and swap it out an unprompted pancake breakfast? Or instead of the mundane monthly happy hour, end work an hour early without warning one day and take everyone on a mini-field trip for beer and ping pong.

Everyone loves a good perk, but benefits are more exciting when they come out of the blue.

Exclusivity is the other key tenant to a strong gamification strategy. Be selective in how and when you reward your employees.

For example, at Arkadium we have a company trophy that's awarded quarterly to a department that performed exceptionally well.

Employees get excited to see if they'll win this sought-after trophy because it's something only one team can win, and it's only awarded four times a year. The trophy is accompanied by a $1,000 professional development stipend--the perfect amount to inspire friendly competition without devaluing everyone else's contributions that quarter.

What can you offer employees that only a select few can claim? Perhaps there's a prize that's only available for a short period of time? When you focus on exclusivity, the prizes become more appealing and your employees will become more engaged.
Know that gamification isn't for every organization.
My company emphasizes positive energy and living a full life in equal parts to being competitive and having a fierce drive to win. It also doesn't hurt that we create games as a business.

Because gamification is aligned closely to what we stand for and the kind of products we make, it made sense for us to roll out a rewards system.

But, depending on an organization's values and culture, gamification may not fit.

A great work environment, solid benefits, and competitive compensation are a necessary baseline for any strong company to offer their employees. To get even stronger, integrate gamification but never use it as a replacement for the fundamentals.



The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.


以下由HRTech AI 翻译完成,仅供参考







长期以来,团队因其成就而获得回报。从赢得主要停车位到收集奖品,基于绩效的激励措施并不是一个新概念。它现在只有一个更加华丽的名字:游戏化。

让工作场所游戏化可以成为激发兴奋和友好竞争的有效工具,同时推动企业文化。但是有正确和错误的方法去做。

当联合航空公司本月宣布  消除奖金制度,并以奖励奢侈品的彩票替换为少数员工时,它的员工队伍遭遇了史诗般的反弹。该系统立即停止。

作为一家游戏和互动内容公司的首席执行官,我学到了制定成功游戏化战略的秘诀。这里是我的技巧,推出一个有趣的计划,带来你的整个公司最好的。
忠于你的文化。
如果你想让游戏化起作用,你首先需要创建一个以你的公司价值观开始的接受文化。

在我的公司Arkadium,我们的核心价值之一是正能量。当我们聘用时,我们确保每位顶级候选人都体现了这种精神。我们的员工思想开放,喜欢参与我们的识别系统,这让每个人都能在整个组织都能看到的社交流中发挥作用。
奖励成就,而不是突出失败。
不要创建一个建立在否定性之上的系统,或者建立一个能够培育它的系统。

我亲眼目睹金融机构要求抵押贷款银行家在错过销售目标时,用自己的薪水支付其员工佣金。

奖励永远不能换取一些必不可少的东西,比如坚实的薪酬福利。他们应该是额外的福利,并为值得员工提供额外的东西 - 不要从任何人身上带走任何东西。
了解你的游戏租户:随机性和排他性。
奖励必须是随机的,才能具有持久的吸引力。

在我的公司,我们有一个奖金轮。车轮上的每个奖项都具有不同的货币价值和经验。当轮到员工转轮时(在他们的生日或大赢之后),他或他不知道他们是否会赢得Outback Steakhouse午餐的一张或$ 1,000的旅行代金券。这种随机感使其更加刺激。

你如何将随机的感觉融入你的公司奖励系统?你有没有例行活动可以让你更自发?

例如,为什么不采取周五制度化的百吉饼,并将它换成自发煎饼早餐?或者,而不是普通的每月快乐时光,提前一小时结束工作而不会有一天警告,并且每个人都可以参加啤酒和乒乓球的小型旅行。

每个人都喜欢一个很好的振作,但是当他们从蓝色中醒来时,好处更加激动人心。

排他性是强大的游戏化策略的另一关键租户。选择性地奖励你的员工。

例如,在Arkadium,我们有一个公司奖杯,每季度颁发给表现非常出色的部门。

员工们很高兴看到他们是否能够赢得这个抢手的奖杯,因为这是一个只有一支球队能够赢的比赛,而且每年只能获得四次奖金。奖杯上还有1000美元的专业发展津贴 - 这是激励友好竞争的最佳选择,不会贬低每季度其他人的贡献。

你可以为员工提供哪些只有少数人能够声称的东西?也许有一个奖项只能在短时间内使用?当您专注于排他性时,奖品变得更具吸引力,您的员工将更加投入。
知道游戏化并非针对每个组织。
我的公司强调积极的能量,在平等的环境中过上充满生命力的竞争和激烈的竞争。它也不会伤害我们创造游戏作为一项业务。

由于游戏化与我们的立场和我们制造的产品密切相关,所以我们推出奖励系统是有意义的。

但是,根据组织的价值观和文化,游戏化可能不适合。

良好的工作环境,坚实的福利和富有竞争力的薪酬是任何强大的公司为其员工提供的必要基准。为了更强大,整合游戏化,但从来没有用它作为基础的替代品。



Inc.com专栏作家在这里表达的观点是他们自己的,而不是Inc.com的观点。

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